For Carriers to be able to book to make deliveries/pickups for a Receiver at a Destination, you (the Carrier) will need to:
Create A Mobile Dock Account: <a href="https://vimeo.com/763265715/6ff7958ddf">https://vimeo.com/763265715/6ff7958ddf</a>
Create An Organisation: <a href="https://vimeo.com/763265758/2316e5eb2d">https://vimeo.com/763265758/2316e5eb2d</a>
Connect To An Organisation: <a href="https://vimeo.com/763265515/04efbebda7">https://vimeo.com/763265515/04efbebda7</a>
Invite A Member: <a href="https://vimeo.com/763265861/cccc6a6796">https://vimeo.com/763265861/cccc6a6796</a>
Basic Booking: <a href="https://vimeo.com/763596401/edae2373ed">https://vimeo.com/763596401/edae2373ed</a>
Document Booking: <a href="https://vimeo.com/763596456/4c4837c7ca">https://vimeo.com/763596456/4c4837c7ca</a>
View A Booking: <a href="https://vimeo.com/763265917/2fcd5fd270">https://vimeo.com/763265917/2fcd5fd270</a>
Edit A Booking: <a href="https://vimeo.com/763265824/92186c9d40">https://vimeo.com/763265824/92186c9d40</a>
This assumes the Destination has provided you with a Carrier Connection Code

Carrier/Contractor Setup and Connection to a Destination

Carrier/Contractor Support Videos

For Carriers to be able to book to make deliveries/pickups for a Receiver at a Destination, you will need to:
<ul>
<li>Register as a User in MobileDOCK (see: <a href="/faqs/#how-do-i-sign-up" target="_blank" rel="noopener noreferrer">How do I sign up?</a>)</li>
<li>Set email Notifications (see: <a href="/faqs/#how-do-i-manage-notifications-sent-to-me" target="_blank" rel="noopener noreferrer">How do I manage Notifications sent to me?</a>)</li>
<li>Create their Company (depot) as an Organisation (see: <a href="/faqs/#how-do-i-set-up-my-company-in-mobiledock" target="_blank" rel="noopener noreferrer">How do I set up my Company in MobileDOCK?</a>)</li>
<li>Connect to the Destination (see: <a href="/faqs/#how-do-i-request-a-connection" target="_blank" rel="noopener noreferrer">How do I get access to a Destination?</a>)</li>
<li>Make a Booking (see: <a href="/faqs/#how-do-i-make-a-booking" target="_blank" rel="noopener noreferrer">How do I make a Booking?</a>)</li>
</ul>
<blockquote>This assumes a Destination has not provided you with a Carrier Connection Code</blockquote>
Watch this video to see how this steps are carried out in MobileDOCK: <a href="https://vimeo.com/383673462/c5fd74d0ca" target="_blank" rel="noopener noreferrer">Carrier Request to Connect to Destination</a>.

Carrier/Contractor Connection to a Destination without a Connection Code

Carrier Request to Connect to Destination

For Carriers to be able to book to make deliveries/pickups for a Receiver at a Destination, you (the Carrier) will need to:
<ul>
<li>Register as a User in MobileDOCK</li>
<li>Set up your email Notifications</li>
<li>Create your Company (depot) as an Organisation</li>
<li>Connect to the Destination</li>
<li>Make a Booking</li>
</ul>
<blockquote>This assumes the Destination has provided you with a Carrier Connection Code</blockquote>
Watch this video to see how: <a href="https://vimeo.com/383215199/92ffaa5020" target="_blank" rel="noopener noreferrer">Carrier Setup in 5 Minutes with Code</a>.

Carrier Setup in 5 Minutes

It is most likely that Tenants at a Destination will already be set up as Receivers at the Destination, and so you simply need to make a Connection to these Receivers in MobileDOCK
Access to Receivers (and in fact between any Organisations) in MobileDOCK are controlled through Connections. You are able to Request access to a Receivers from within MobileDOCK.
There are 2 methods for doing this:
<ol>
<li>You may create a Connection Code, and email the code to a person in a company you want to connect with. They then apply/use that Connection Code in MobileDOCK to link their MobileDOCK Organisation with your MobileDOCK Organisation. This assumes they have registered with MobileDOCK, and either created their company as an Organisation, or will create one. 
<blockquote>A Connection Code may be created once, and used many times, as you specify when you create it. Create once, send to many.</blockquote>
<blockquote>To create a Connection Code please refer to the frequently asked question <a href="/faqs/#how-do-i-create-a-connection-code" target="_blank" rel="noopener noreferrer">How do I create a Connection Code?</a></blockquote>
</li>
<li>If the company you want to connect with is already on MobileDOCK, you can search for their Organisation and send a Connection Request directly to them in MobileDOCK. 
<blockquote>A Connection Request is a one-to-one transaction. One Organisation to another Organisation.</blockquote>
<blockquote>To initiate a Connection Request please refer to the frequently asked question <a href="/faqs/#how-do-i-request-a-connection" target="_blank" rel="noopener noreferrer">How do I request a Connection?</a></blockquote>
</li>
</ol>
The fastest and simplest way to connect, will be to initiate a Connection Request.
Note: A word of caution. When you send a Connection Request the receiver of that request will have the option to Accept, Reject, or Block your request. If they Block your request, you will not be able to request to their Organisation again.
<blockquote>For information on what a Connection is in MobileDOCK, see this frequently asked question: For answers to many questions about MobileDOCK, please refer to the frequently asked question, <a href="/faqs/#what-is-a-connection" target="_blank" rel="noopener noreferrer">What is a Connection?</a></blockquote>

I want to deliver to more/different tenants/receivers at a destination

How do I add Receivers at a Destination?

For you as a Carrier to be able to make bookings for deliveries and pickups at a Destination, you will:
<ul>
<li>Firstly need to Connect with the Destination Organisation (Connection 1), and</li>
<li>Secondly, you will need to have a Connection to the Receiver Organisation/s (Tenants) at the Destination (Connection 2).</li>
</ul>
<blockquote>In this way, when you will be able to select the Destination Location in the booking process, and then will see the Receiver Organisation/s in your list of Receivers.</blockquote>
Access to Destinations (and in fact between any Organisations) in MobileDOCK are controlled through Connections. You are able to Request access to a Destination from within MobileDOCK.
There are 2 methods for doing this:
<ol>
<li>You may create a Connection Code, and email the code to a person in a company you want to connect with. They then apply/use that Connection Code in MobileDOCK to link their MobileDOCK Organisation with your MobileDOCK Organisation. This assumes they have registered with MobileDOCK, and either created their company as an Organisation, or will create one. 
<blockquote>A Connection Code may be created once, and used many times, as specified when created. Create once, send to many.</blockquote>
<blockquote>To create a Connection Code please refer to the frequently asked question <a href="/faqs/#how-do-i-create-a-connection-code" target="_blank" rel="noopener noreferrer">How do I create a Connection Code?</a></blockquote>
</li>
<li>If the company you want to connect with is already on MobileDOCK, you can search for their Organisation and send a Connection Request directly to them in MobileDOCK. 
<blockquote>A Connection Request is a 1-to-1 transaction. One Organisation to another Organisation.</blockquote>
<blockquote>To initiate a Connection Request please refer to the frequently asked question <a href="/faqs/#how-do-i-request-a-connection" target="_blank" rel="noopener noreferrer">How do I request a Connection?</a></blockquote>
</li>
</ol>
Note: A word of caution. When you send a Connection Request, the receiver of that request will have the option to Accept, Reject, or Block your request. If they Block your request, you will not be able to request Connection to their Organisation again.
<blockquote>For information on what a Connection is in MobileDOCK, see this frequently asked question: <a href="/faqs/#what-is-a-connection" target="_blank" rel="noopener noreferrer">What is a Connection?</a></blockquote>

Carrier/Contractor access to Destinations

How do I get access to a Destination?

For Carriers to be able to book to make deliveries/pickups for you as a Receiver at a Destination, they will need to:
<ol>
<li>Have a Connection to your Receiver Organisation in MobileDOCK (Connection 1).</li>
<li>They will need to have a Connection to the Destination Organisation as well (Connection 2).</li>
</ol>
In this way, when they select the Destination Location in the booking process, they will see your Receiver Organisation in their list of Receivers.
Access to Destinations (and in fact between any Organisations) in MobileDOCK are controlled through Connections. You are able to Request access to a Destination from within MobileDOCK.
There are 2 methods for doing this:
<ol>
<li>You may create a Connection Code, and email the code to a person in a company you want to connect with. They then apply/use that Connection Code in MobileDOCK to link their MobileDOCK Organisation with your MobileDOCK Organisation. This assumes they have registered with MobileDOCK, and has either created their company as an Organisation, or will create one. 
<blockquote>A Connection Code may be created once, and used many times, as specified when created. Create once, send to many.</blockquote>
<blockquote>To create a Connection Code please refer to the frequently asked question <a href="/faqs/#how-do-i-create-a-connection-code" target="_blank" rel="noopener noreferrer">How do I create a Connection Code?</a></blockquote>
</li>
<li>If the company you want to connect with is already on MobileDOCK, you can search for their Organisation and send a Connection Request directly to them in MobileDOCK. 
<blockquote>A Connection Request is a 1-to-1 transaction. One Organisation to another Organisation.</blockquote>
<blockquote>To initiate a Connection Request please refer to the frequently asked question <a href="/faqs/#how-do-i-request-a-connection" target="_blank" rel="noopener noreferrer">How do I request a Connection?</a></blockquote>
</li>
</ol>
Note: A word of caution. When you send a Connection Request the receiver of that request will have the option to Accept, Reject, or Block your request. If they Block your request, you will not be able to request Connection to their Organisation again.
<blockquote>For information on what a Connection is in MobileDOCK, see this frequently asked question: <a href="/faqs/#what-is-a-connection" target="_blank" rel="noopener noreferrer">What is a Connection?</a></blockquote>

How do my Carriers get access to a Destination?

You most likely will have received by email from a company already registered with MobileDOCK. The Connection Code will be for you to Connect with their company.
The idea is that you create your own user account in MobileDOCK (if you do not have one already), and then create your company as an Organisation in MobileDOCK (if it is not setup already). Then you create the Connection with the other company using the Connection Code they sent you.
Note that, depending on how the Connection Code was created, it will likely expiry after a period of time (hour, day, or week). So it is best if you register and use the code as soon as possible.
<h2>Register as a MobileDOCK user</h2>
Before you can access MobileDOCK, you need to register with MobileDOCK to create a user account linked to your email address. The instructions to do this are explained under <a href="/faqs/#how-do-i-sign-up" target="_blank" rel="noopener noreferrer">How do I register for MobileDOCK?</a>
<h2>Check if your company is setup in MobileDOCK</h2>
Before creating your Organisation you should firstly check if your Organisation already exists.
If you find your company is already set up as an Organisation in MobileDOCK, then follow these instructions to join it. <a href="/faqs/#how-do-i-join-an-organisation-in-mobiledock" target="_blank" rel="noopener noreferrer">How do I join an Organisation?</a>. Then go on to the Use the Connection Code subheading, further down in this guide.
<blockquote>Otherwise create a new Organisation below.</blockquote>
<h2>Create your Company as an Organisation</h2>
An Organisation in MobileDOCK is a company location which participates in commercial deliveries, pickups, or contractor services for city properties. Your Organisation might be:
<ul>
<li>The depot for a transport company.</li>
<li>A retail store (tenant) in a shopping centre.</li>
<li>A shopping centre with tenants.</li>
<li>A stand-alone retail store.</li>
<li>A professional office location within a city building.</li>
<li>A mixed-use city building with retail, commercial, retail, food tenants.</li>
</ul>
These instructions will guide you through creating a new Organisation in MobileDOCK: <a href="/faqs/#how-do-i-set-up-my-company-in-mobiledock" target="_blank" rel="noopener noreferrer">How do I set up my company in MobileDOCK?</a>.
When you create your Organisation it will be initially listed as Not Verified. This will not stop you accepting/using the Connection Code and participating in Bookings. Additionally, your unverified Organisation will not be visible to other Organisations you are not connected with.
<blockquote>You will be able to request verification from within MobileDOCK. To do so, follow the instruction at <a href="/guides/verification-of-an-organisation/" target="_blank" rel="noopener noreferrer">How do I request verification for my Organisation?</a></blockquote>
<h2>Use the Connection Code</h2>
Now that you are a MobileDOCK user, and you have (or are a Member of) an Organisation, you are ready to use the Connection Code sent to you.
Use the Connection Code to create Connection to the Organisation that sent the code:
<ol>
<li>From your newly created or existing Organisation, tap on the Connections link.</li>
</ol>
<img loading="lazy" class="alignnone size-full wp-image-73" src="https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode1.png" alt="" width="1478" height="698" srcset="https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode1.png 1478w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode1-300x142.png 300w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode1-1024x484.png 1024w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode1-768x363.png 768w" sizes="(max-width: 1478px) 100vw, 1478px" />
2. To use the Connection Code select I Have a Connection Code.
<img loading="lazy" class="alignnone size-full wp-image-75" src="https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode2.png" alt="" width="1484" height="723" srcset="https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode2.png 1484w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode2-300x146.png 300w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode2-1024x499.png 1024w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode2-768x374.png 768w" sizes="(max-width: 1484px) 100vw, 1484px" />
3. Type or paste the Connection Code you received via email into the box that pops up. Click Submit Code.
<img loading="lazy" class="alignnone size-full wp-image-76" src="https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode3.png" alt="" width="1485" height="720" srcset="https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode3.png 1485w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode3-300x145.png 300w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode3-1024x496.png 1024w, https://content.mobiledock.com/wp-content/uploads/2020/11/conneccode3-768x372.png 768w" sizes="(max-width: 1485px) 100vw, 1485px" />
4. You will be shown details of the Invite. Select Accept Connection to confirm the Partnership.
<img loading="lazy" class="alignnone size-full wp-image-98" src="https://content.mobiledock.com/wp-content/uploads/2020/11/conreq3.png" alt="" width="611" height="261" srcset="https://content.mobiledock.com/wp-content/uploads/2020/11/conreq3.png 611w, https://content.mobiledock.com/wp-content/uploads/2020/11/conreq3-300x128.png 300w" sizes="(max-width: 611px) 100vw, 611px" />
5. The new Connection will appear in your Connections list.
You are ready to begin participating in bookings with your new MobileDOCK Connection.
These same instructions apply to any Connection Code, for Senders, Carriers, Destinations, or Receivers.
For answers to many questions about MobileDOCK, please refer to the <a href="/faqs" target="_blank" rel="noopener noreferrer">MobileDOCK Frequently Asked Questions</a>.

What to do when you are sent a Connection Code.

I just received a Connection Code. What do I do now?

For Carriers to be able to book to make deliveries/pickups to you as a Receiver at a Destination, you (the Receiver) will need to:
<ul>
<li>Register as a User in MobileDOCK</li>
<li>Set up email Notifications</li>
<li>Create your Company (e.g., store/hotel/restaurant) as an Organisation</li>
<li>Connect to the Destination from where you get your deliveries/pickups (e.g., the docks of the shopping centre your store is located in)</li>
<li>Make a Booking</li>
</ul>
<blockquote>This assumes a Destination has provided you with a Receiver Connection Code</blockquote>
Watch this video to see how: <a href="https://vimeo.com/383223115/8463622a99" target="_blank" rel="noopener noreferrer">Receiver Setup in 5 Minutes</a>.

Receiver/Tenant Setup and Connection to a Destination

Receiver/Tenant Setup in 5 Minutes

When you create an Organisation in MobileDOCK, you can immediately connect to other Organisations and begin participating in bookings. But your Organisation will not:
<ul>
<li>Appear in searches for users to become members of your Organisation, a.k.a. Membership Requests</li>
<li>Appear in searches for other Organisations to connect to your Organisation, a.k.a. Connection Requests</li>
</ul>
So if you want your Organisation to be found by users and other Organisations, you can request for your Organisation to be verified.
For verification, you will need the following information:
<ol>
<li>The Country of operation for your Organisation</li>
<li>The official Business Number/Code/Identifier for your business in that country (e.g. Australian Business Number)</li>
<li>Any other supporting information to help MobileDOCK know your company is official</li>
</ol>
<blockquote>The reason for verification, is so that when users find your Organisation in searches, they can have confidence that they are dealing with the real you.</blockquote>
Watch this video to see how: <a href="https://vimeo.com/383685732/5adaf49a4b" target="_blank" rel="noopener noreferrer">Verification of an Organisation</a>.

How to request your Organisation is Verified

MobileDOCK Guides