Frequently Asked Questions

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Search FAQ

What is MobileDOCK?
How do I sign up?
What is an Organisation in MobileDOCK?
How do I join an Organisation in MobileDOCK?
How do I set up my company in MobileDOCK?
How do I set up my Organisation?
How do I Leave an Organisation?
How do I Deactivate my Organisation?
What is a Member?
How do I invite people to my Organisation?
How do I accept an invitation to become an Organisation Member?
What is a Connection?
How do I use a Connection Code?
How do I create a Connection Code?
How do I request a Connection?
How do I accept a Connection request?
Can I contact a Location or another of my Connections?
What is a Carrier in MobileDOCK?
What is a Receiver in MobileDOCK?
What do I need set up to make Bookings?
How do I make a Booking?
What is the difference between Bookings and Tasks?
How do I modify the Booking List Layout?
Why can’t I see all my Bookings in the Booking List?
Why did I not get a time for my Booking?
How do I update my Booking time?
How do I Cancel a Booking I no longer need?
How do I update a Task on my Booking?
What are the different Booking Statuses?
What are Notifications?
Why did I not get a Notification?
How do I manage Notifications sent to me?
What are Tokens?
How do I manage my security Tokens?
How do I become a Location for Bookings?
I registered for MobileDOCK, but did not get an email. Why?
How do I manage my Account profile?
Can I use MobileDOCK in different languages?
How do I reset my password?
Why don’t I need a password?
Which browsers does MobileDOCK support?
What is the MobileDOCK Privacy Policy?
Where can I find the MobileDOCK Service Delivery Policy?
What’s new in MobileDOCK 25?
What is the Pending Approval Status? And what happened to Submitted?

Frequently Asked Questions

What is MobileDOCK?

How do I sign up?

What is an Organisation in MobileDOCK?

How do I join an Organisation in MobileDOCK?

How do I set up my company in MobileDOCK?

How do I set up my Organisation?

How do I Leave an Organisation?

How do I Deactivate my Organisation?

What is a Member?

How do I invite people to my Organisation?

How do I accept an invitation to become an Organisation Member?

What is a Connection?

How do I use a Connection Code?

How do I create a Connection Code?

How do I request a Connection?

How do I accept a Connection request?

Can I contact a Location or another of my Connections?

What is a Carrier in MobileDOCK?

What is a Receiver in MobileDOCK?

What do I need set up to make Bookings?

How do I make a Booking?

What is the difference between Bookings and Tasks?

How do I modify the Booking List Layout?

Why can’t I see all my Bookings in the Booking List?

Why did I not get a time for my Booking?

How do I update my Booking time?

How do I Cancel a Booking I no longer need?

How do I update a Task on my Booking?

What are the different Booking Statuses?

What are Notifications?

Why did I not get a Notification?

How do I manage Notifications sent to me?

What are Tokens?

How do I manage my security Tokens?

How do I become a Location for Bookings?

I registered for MobileDOCK, but did not get an email. Why?

How do I manage my Account profile?

Can I use MobileDOCK in different languages?

How do I reset my password?

Why don’t I need a password?

Which browsers does MobileDOCK support?

What is the MobileDOCK Privacy Policy?

Where can I find the MobileDOCK Service Delivery Policy?

What’s new in MobileDOCK 25?

What is the Pending Approval Status? And what happened to Submitted?